Your Protection Is Our Promise

90jll Responsible Gaming

Gaming should be enjoyable, not stressful. At 90jll, we believe responsible play is the best play. We are always here to support you.

18+ Only
Limit-Setting Features
Self-Exclusion System
24/7 Support
18+
Minimum Age Requirement
24/7
Support Services
5+
Protection Tools
100%
Transparent & Fair Platform

The Pillars of Responsible Gaming

How 90jll ensures a safe gaming experience for every player

Age Verification System

90jll enforces a strict age verification process. Only users aged 18 and above may register. Any account found to have submitted false information will be permanently closed.

Set Deposit Limits

You can set your own daily, weekly, or monthly deposit limits. This is the most effective way to keep your spending under control.

Break & Cool-Off Features

Take a cooling-off period of 24 hours to 6 weeks if needed. During this time, you will not be able to log in to your account.

Self-Exclusion Program

You can exclude yourself from the platform for a set period or permanently. Once a self-exclusion request is submitted, we act on it promptly.

Session Time Limit

Set a daily time limit for your gaming sessions to avoid overplay. You will receive an automatic alert once your allotted time is up.

Professional Support

At the first sign of problem gaming, our support team and professional counselors are ready to help.

Int What is responsible gaming and why does it matter

Online gaming is a form of entertainment that, when enjoyed responsibly, can be a great way to relax and have fun. However, when it becomes an addiction, it can cause serious harm to your personal, family, and financial life. Responsible gaming at 90jll means playing with awareness, knowing your limits, and seeking help when you need it.

We believe gaming is only truly enjoyable when it does not negatively affect the rest of your life. Our responsible gaming policy is designed to give every user a safe, transparent, and enjoyable experience.

Fostering a responsible gaming culture on the 90jll platform is a core part of who we are. Beyond simply following the rules, we genuinely care about your wellbeing. That is why we have put in place multiple protective tools and support systems for every player.

Gaming is purely for entertainment and should never be seen as a way to solve financial problems. Never bet more than you can afford to lose.

1 Responsible Gaming Principles

The core principles of responsible gaming that we uphold at 90jll — and encourage every player to follow:

  • Set a Budget: Before you start playing, decide on the maximum amount you are comfortable spending and stick to that limit.
  • Manage Your Time: Limit your daily gaming time. Take breaks and spend time with family and friends.
  • Accept Your Losses: Winning and losing are both a natural part of gaming. Chasing losses by placing bigger bets is a dangerous habit.
  • Don't Play Under Stress: Avoid gaming when you are feeling angry, sad, or stressed.
  • Not Under the Influence: Never game under the influence of alcohol or substances — it impairs your judgment.
  • Take Regular Breaks: Avoid long sessions — take at least a 10-minute break every hour.
Healthy Gaming: Keep gaming as one part of your life, not your entire lifestyle. Always put your family, work, and health first.

2 Signs of Problem Gaming

We do not always notice when gaming starts to slip out of our control. Watch out for the following signs — if you recognize them, it is time to take action and seek support:

  • Spending more time and money on gaming than you planned
  • Feeling restless, irritable, or uncomfortable when not gaming
  • Hiding the extent of your gaming from family or friends
  • Repeatedly placing larger bets to try to recover losses
  • Your work, studies, or relationships are being affected because of gaming
  • Taking on debt or draining savings to fund your gaming
  • Repeatedly failing to stop even when you try
  • Constantly thinking about gaming even when you are not playing
If you identify with two or more of the signs above, please contact our support team or make use of the self-exclusion feature.

3 Our Protection Tools

To promote responsible gaming on the 90jll platform, we provide a range of powerful tools. These are entirely in your hands and can be activated at any time:

  • Deposit Limit: Set a daily, weekly, or monthly cap on how much BDT you can deposit. Lowering your limit takes effect immediately, while increasing it requires a 24-hour waiting period.
  • Loss Limit: Set a cap on how much you can lose within a given period. Once that limit is reached, gaming will automatically stop.
  • Session Limit: Set a maximum duration for a single gaming session. Once the time is up, you will be automatically logged out.
  • Cooling-Off Period: Take a break lasting anywhere from 24 hours to 6 weeks. During this period, you will not be able to log in or receive any promotional messages.
  • Self-Exclusion: Exclude yourself from the platform for a period ranging from 6 months to permanently. This decision is difficult to reverse, so think it through carefully.

To use these tools, contact our support team or activate them directly from your account settings. Remember, taking these steps is not a sign of weakness — it is a sign of maturity and courage.

4 Minor Protection

90jll is a platform strictly for users aged 18 and above. We take firm and serious measures to keep minors away from online gaming.

Age is verified at registration, and accounts flagged as suspicious are subject to additional verification through our KYC process. If you believe your child may be using our platform, please contact us immediately.

Advice for parents: Use parental control software on shared family computers and devices. Monitor your children's online activity and have open conversations about the risks of online gaming.

5 Support & Contact

If you are struggling with gaming, you do not have to face it alone. 90jll's support team and professional assistance services are here for you.

Our 24/7 support team is ready to answer any questions about responsible gaming. If you feel that gaming is having a negative impact on your life, please reach out to us right away.

Responsible Gaming Support

Our support team typically responds within a few hours. For urgent matters, reach us directly via live chat.

Quick Support
Activate Self-Exclusion
Contact Support
Set Your Deposit Limit
Go to Account Settings
Take a Cooling-Off Period
24 Hours to 6 Weeks
24/7 Live Support
Support Available in Bengali
Keep in Mind
  • Gaming is for fun, not for income
  • Don't Chase Your Losses
  • Never Bet Beyond Your Means
  • Asking for Help When You Need It Takes Courage
  • Family & Health Come First
Need Help?

Our 24/7 support team is always here for you. Do not hesitate to get in touch.

View FAQs

Self-Assessment

Answer these questions honestly. If most of your answers are "yes," consider reaching out for help.

1

Do you spend more time and money on gaming than you planned?

2

Do you feel restless or irritable when you are not gaming?

3

Do you hide the extent of your gaming from family or friends?

4

Do you keep placing more bets to try to recover money you've lost?

5

Is your work, studies, or relationships suffering because of gaming?

6

Have you repeatedly tried to stop gaming but failed?

If you answered "Yes" to 2 or more of the questions above, please contact our support team or the FAQ page here.

Our Protection Tools

Use these tools and enjoy a safer gaming experience

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Reductions take effect immediately.

Loss Limit

Set a maximum amount you can lose within a given period. Once the limit is reached, your gaming session will be stopped automatically.

Session Time Limit

Set a maximum duration for each gaming session. You will be logged out automatically once the time limit is reached.

Cooling-Off Period

Take a break of 24 hours to 6 weeks. No promotional messages will be sent during this period.

Self-Exclusion

Take a break from the platform for anywhere between 6 months and permanently. Contact our support team to proceed.

Gaming History

View a full breakdown of your gaming activity, wins, losses, and spending at any time.

Frequently Asked Questions

Answers to the most frequently asked questions about responsible gaming

Contact our support team or go to the "Responsible Gaming" section in your account settings to set your limits. Daily, weekly, and monthly limits can each be configured separately. Lowering a limit takes effect immediately, while increasing one requires a 24-hour verification process.

Yes, any unused balance in your account at the time of self-exclusion remains withdrawable. Contact our support team to process the withdrawal. Bonus balances may be forfeited, but any real money you deposited will be kept safe.

A cooling-off period is a temporary break lasting anywhere from 24 hours to 6 weeks, after which your account is automatically reactivated. Self-exclusion is a longer-term decision, lasting a minimum of 6 months and potentially permanent, and is much harder to reverse before the period ends.

If you suspect a family member is struggling with a gaming addiction, contact our support team directly. We can provide information on professional counselors and support organizations. Family support is essential in overcoming addiction.

Absolutely not. 90jll strictly serves users aged 18 and above. Age is verified at registration, and additional identity checks are applied to any suspicious accounts. Accounts belonging to minors are closed immediately.
Safe & Responsible Platform

Play Responsibly, Play Happily

Your safety is our top priority at 90jll. Register now and enjoy a secure gaming experience using our full suite of protection tools.

18+ Verified
Licensed
24/7 Bengali Support
SSL Secured
বাংলা